How to fix Face ID not working?

What can I do to get my Face ID back


[Re-Titled by Moderator]

Posted on Jun 3, 2023 10:02 PM

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3 replies

May 26, 2024 8:57 PM in response to darrel61

If Face ID isn't working for you, there is most likely something wrong with your TrueDepth camera. First, look at these two articles for help. If that doesn't fix the issue, then make an appointment at the Genius Bar to have your camera issue

diagnosed.


If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support


If Face ID isn't working on your iPhone or iPad Pro - Apple Support (AZ)


Make an appointment at the Genius Bar to have it diagnosed.

Genius Bar Reservation and Apple Support Options - Apple


Jun 3, 2023 10:40 PM in response to Ijobaokoli

If your iPhone’s Face ID has stopped working due to water damage, it’s a hardware issue that requires professional attention. Here’s what you can do:


1. Turn off your iPhone immediately to prevent further damage.

2. Dry your iPhone. Don’t try to charge it or connect it to other devices. Wipe off as much liquid as possible with a soft, dry cloth.

3. Leave your iPhone in a dry place with good airflow.

4. Do not use a heat source to dry your iPhone, as it can cause additional damage.


Once you’ve done this, you should contact Apple Support or visit an Apple Store. They can help assess the damage and guide you through your options. It’s important to know that water damage is not typically covered under warranty, so there may be a cost associated with the repair.


Remember, it’s critical to back up your data regularly to prevent data loss in these kinds of situations.

How to fix Face ID not working?

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