How can I setup Face ID

Setting up Face ID on your iPhone is straightforward. Here are the steps:

1. Open the Settings app on your iPhone.

2. Scroll down and tap on “Face ID & Passcode.”

3. You’ll be prompted to enter your passcode.

4. Once you’re in the “Face ID & Passcode” settings, tap on “Set Up Face ID.”

5. You’ll see on-screen instructions guiding you to position your face within the frame on the screen. Make sure you’re in a well-lit area and that your face is clearly visible.

6. Slowly move your head around, completing a circle. This process will be repeated twice.

7. After the two scans, Face ID setup is complete.

Once it’s set up, you can use Face ID to unlock your phone, authorize purchases and payments, sign in to apps, autofill passwords in Safari, and more.

Just note that you need to have an iPhone model that supports Face ID to use this feature. This includes iPhone X and later models.

It's very straight forward. To set up Face ID on your iPhone, go to Settings, select Face ID & Passcode, and follow the on-screen instructions to enroll your face :)

If you still need help, reset Face ID, then set it up again. Go to Settings, tap Face ID & Passcode, then tap Reset Face ID. Next tap Set up Face ID to set it up again.

If Face ID isn't working on your iPhone or iPad Pro

If your iPhone has a history of Camera replacement / Repair / Service from an un-authorised service provider then the only option that you have is to take the device to...

Take your device to an Apple Retail Store or Apple Authorized Service Provider, or contact Apple Support:

Find Locations - Location Selector - Apple

Contact Apple for support and service - Apple Support 

Get a Genius Bar Reservation and Apple Support Options - Apple

Contact Genius Bar.

Manage Reservations - My Reservations - Apple