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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
is the problem of upgrating ios 13.4
iPhone 6, iOS 12
yes
yes
The iPhone 6 can be updated to iOS 12.5.7, no further.
While you seem to have already solved your tech support issue, you will note that the advice posted above is 100% accurate.
problem of ios 13.4
