Hi, Apple Support, I changed my Apple password and it still shows I’m disabled from my app Store and iTunes

Why can’t I download apps on iPhone or my mini iPad

iPhone 11, iOS 16

Posted on Jun 4, 2023 12:43 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 4, 2023 12:44 PM

Hello,


According to the support article: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support , you must contact Apple for help if you see that message or one saying "You cannot login because your account has been locked". This is not something you can fix yourself. Apple provides a contact link for this specific issue. Tap or click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 or Contact Apple for support and service - Apple Support




1 reply
Question marked as Top-ranking reply

Jun 4, 2023 12:44 PM in response to ILove1854

Hello,


According to the support article: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support , you must contact Apple for help if you see that message or one saying "You cannot login because your account has been locked". This is not something you can fix yourself. Apple provides a contact link for this specific issue. Tap or click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 or Contact Apple for support and service - Apple Support




This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Hi, Apple Support, I changed my Apple password and it still shows I’m disabled from my app Store and iTunes

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.