need help to update software

What is the model year of your iMac?

The model year of an iMac is available at Apple menu > About This Mac.

An early 2009 iMac can be upgraded to El Capitan 10.11.6 but no later version. See: How to download macOS - Apple Support

A late 2009 through mid 2011 iMac can be upgraded to High Sierra 10.13.6 but no later version. See: How to download macOS - Apple Support

A late 2012 through late 2013 iMac can be upgraded to Catalina 10.15.7 but no later. See: How to download macOS - Apple Support

A mid 2014 and late 2014 iMac can be upgraded to the latest version of Big Sur macOS 11 but no later. See: How to download macOS - Apple Support

A late 2015 iMac can be upgraded to the latest version of Monterey macOS 12. See:How to download macOS - Apple Support

A 2017 or later iMac can be upgraded to the current version of Ventura macOS 13. See: How to upgrade to macOS Ventura - Apple Support

Hi there!

To see if you can upgrade the software on your Mac, we need to know its model and year. To find out, go to the Apple menu  > About This Mac.

Jack