You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

TikTok and ByteDance Ltd. apps are no longer available in the United States, and visitors to the United States might have limited access to features. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Iphone 13 Pro - White Screen

I purchased my iPhone13 Pro in December 2021. Everything was working perfectly fine, when last week while scrolling through social media the screen glitched and went white. I can tell that the phone itself is working fine, just can't see anything.


I've been in touch with Apple Support but they are saying because the device is past the warranty period, I would have to pay for the replacement/repair cost which is pretty much the same as purchasing a new iPhone. I did my own research and found that this issue has been faced by a lot of iPhone 13 Pro and Pro Max users, and weirdly Apple doesn't even have these models on the online store for purchase anymore.


Has anyone else had a similar issue?



Posted on Jun 4, 2023 7:13 PM

Reply

Similar questions

1 reply
Sort By: 

Jun 4, 2023 7:22 PM in response to anushka149

anushka149 Said:

"Iphone 13 Pro - White Screen: I purchased my iPhone13 Pro in December 2021. Everything was working perfectly fine, when last week while scrolling through social media the screen glitched and went white. I can tell that the phone itself is working fine, just can't see anything."

-------


Set this iPhone Up Anew:

Seems you need to restore your info, and then reset the iPhone to factory settings, as if you were to sell it. Once backed up, perform as instructed here, including the iCloud Logout: What to do Before you Sell, Give Away, or Trade in your iPhone, iPad, or iPod touch - Apple Support.

Reply

Iphone 13 Pro - White Screen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.