Duplicate apps

Sprads5 Said:

"Duplicate apps: How do I delete just a duplicate app? I try to delete one and both instances disappear."

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Troubleshooting Duplicate Apps:

You shouldn't be having duplicate apps. You might be seeing two apps going by the same icon, yet a different app name. Google has a few, for example. Or maybe they are the same app, yet of a different language?

A. View Purchase History:

What do you See Here?: View your Purchase History for the App Store, iTunes Store, and Other Apple Media Services - Apple Support. If you see duplicate purchases, then you may have been charged twice or more, depending on the quantity.

B. So, Contact Apple Support:

Inform Apple of having duplicate apps, and asking how you should handle this situation. Perform a screensharing session with the Apple Rep so they can see this firsthand, from YOUR perspective.

Apple Contact Info:

• Contact Us - Choose Locations
• Proceed from there, as necessary
• Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

Then how do you explain this:

This is my iPhone. If I delete one of these apps, both are deleted. I keep all duplicate apps on a hidden screen. The three other apps under the emojis are also duplicates. But three different apps; their twins are elsewhere on my device.

You can only have 1 copy of an app installed.