Related Article: If your Apple ID is locked or disabled

My Apple ID account information and subscription is disabled. Even my add account feature and emails are disabled in the settings. What is wrong and what can I do?

Why is my Apple ID information in the settings disabled?


I am trying to have access to my subscriptions and apple info but the feature is grayed out


this also happened to my add email account settings


please attend

iPhone 13 Pro Max, iOS 16

Posted on Jun 5, 2023 4:07 AM

Reply
Question marked as Best reply

Posted on Jun 5, 2023 5:11 AM

apple info but the feature is grayed out


If an app or feature on your device is not working or is restricted, it may have been disabled using Screen Time, or by an IT administrator if you are using a device owned by an employer or educational institution.

- Read this document about using Screen Time on an iPhone, iPad, or iPod touch --> Use Screen Time on your iPhone, iPad, or iPod touch - Apple Support

Tap Settings > Screen Time > Content & Privacy > scroll to Allow Changes.

- If the device is managed (Settings > General > VPN & Device Management), contact the IT department that is doing the managing.


2 replies
Question marked as Best reply

Jun 5, 2023 5:11 AM in response to nnaemeka240

apple info but the feature is grayed out


If an app or feature on your device is not working or is restricted, it may have been disabled using Screen Time, or by an IT administrator if you are using a device owned by an employer or educational institution.

- Read this document about using Screen Time on an iPhone, iPad, or iPod touch --> Use Screen Time on your iPhone, iPad, or iPod touch - Apple Support

Tap Settings > Screen Time > Content & Privacy > scroll to Allow Changes.

- If the device is managed (Settings > General > VPN & Device Management), contact the IT department that is doing the managing.


My Apple ID account information and subscription is disabled. Even my add account feature and emails are disabled in the settings. What is wrong and what can I do?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.