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I’ve been receiving emails saying my iCloud is full and can receive 50gb free. Then asks for credit card info. Real or scam?

Yes


Posted on Jun 5, 2023 9:15 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 6, 2023 1:42 AM

Hi landell65

welcome to the Apple (user-to-user) Community.


Re: I’ve been receiving emails saying my iCloud is full


Wondering if your iCloud is full or not:

How to: Check your iCloud storage on any device – Apple Support


If needed:

How to Manage your iCloud storage – Apple Support so you don't need to buy more.

__________________________________________________________


Re: "emails saying my iCloud is full and can receive 50gb free.

Then asks for credit card info. Real or scam?"


Online article: How to: Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

says:

"If you're suspicious about an unexpected message, call, or request for personal information or money, it's safer to presume it's a scam"

____________

Re: 50gb free


There's nothing about 50 Gb free on Apple's iCloud Pricing and Plans info:

(You do get 5 Gb free when you sign up for iCloud.)

iCloud+ plans and pricing – Apple Support

_________________________________________________________________________

More support if needed:


iCloud Support : Website for info., and / or contact for support.


or

iPhone - Official Apple Support


All the best :-)

2 replies
Question marked as Top-ranking reply

Jun 6, 2023 1:42 AM in response to landell65

Hi landell65

welcome to the Apple (user-to-user) Community.


Re: I’ve been receiving emails saying my iCloud is full


Wondering if your iCloud is full or not:

How to: Check your iCloud storage on any device – Apple Support


If needed:

How to Manage your iCloud storage – Apple Support so you don't need to buy more.

__________________________________________________________


Re: "emails saying my iCloud is full and can receive 50gb free.

Then asks for credit card info. Real or scam?"


Online article: How to: Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

says:

"If you're suspicious about an unexpected message, call, or request for personal information or money, it's safer to presume it's a scam"

____________

Re: 50gb free


There's nothing about 50 Gb free on Apple's iCloud Pricing and Plans info:

(You do get 5 Gb free when you sign up for iCloud.)

iCloud+ plans and pricing – Apple Support

_________________________________________________________________________

More support if needed:


iCloud Support : Website for info., and / or contact for support.


or

iPhone - Official Apple Support


All the best :-)

I’ve been receiving emails saying my iCloud is full and can receive 50gb free. Then asks for credit card info. Real or scam?

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