locked to owner iphone 14 plus

Hello, I bought an iPhone 14 plus online store on ebay, I paid my salary for one month in this phone, I did not eat food to save money, the phone arrived locked by the owner. Now I have to throw away this phone because it is blocked and I can't use it for anything. I wonder if there is any way to unlock it? Please help me, I am very stressed that I have become a victim of fraud

iPhone 14

Posted on Jun 5, 2023 5:45 PM

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Question marked as Top-ranking reply

Posted on Jun 5, 2023 5:58 PM

I’m sorry to hear about your situation. If the iPhone you purchased is Activation Locked, it means the previous owner didn’t sign out of their iCloud account, which is needed to erase the device and remove it from their account.


You have a two options:


1. Contact the Seller: The simplest solution would be to contact the seller and ask them to remove the Activation Lock. They need to sign in to their iCloud account on the Apple ID website, select the device under their list of devices, and remove it. This can be done remotely, they don’t need physical access to the iPhone.

2. Return the Phone: If the seller is not cooperative or you can’t get in touch with them, you should try to return the phone. eBay has policies in place to protect buyers from this kind of situation. File a claim with eBay’s Money Back Guarantee program.


Activation Lock is a security feature and there’s no bypass that Apple officially supports. It’s intended to deter theft by making it difficult for people other than the owner to use the device. Always check the status of the device before buying it second-hand in the future.


I hope this information helps, and I’m sorry that you’re going through this situation.

3 replies
Question marked as Top-ranking reply

Jun 5, 2023 5:58 PM in response to alexandre833

I’m sorry to hear about your situation. If the iPhone you purchased is Activation Locked, it means the previous owner didn’t sign out of their iCloud account, which is needed to erase the device and remove it from their account.


You have a two options:


1. Contact the Seller: The simplest solution would be to contact the seller and ask them to remove the Activation Lock. They need to sign in to their iCloud account on the Apple ID website, select the device under their list of devices, and remove it. This can be done remotely, they don’t need physical access to the iPhone.

2. Return the Phone: If the seller is not cooperative or you can’t get in touch with them, you should try to return the phone. eBay has policies in place to protect buyers from this kind of situation. File a claim with eBay’s Money Back Guarantee program.


Activation Lock is a security feature and there’s no bypass that Apple officially supports. It’s intended to deter theft by making it difficult for people other than the owner to use the device. Always check the status of the device before buying it second-hand in the future.


I hope this information helps, and I’m sorry that you’re going through this situation.

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locked to owner iphone 14 plus

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