Tv has blue horizontal line with pink time mark

How to get rid of permanent horizontal line just below the timeline for movies and has pink marker for 1/3 mark through movie or show. It’s stuck there no matter what I watch, even the homescreen.

newest Apple TV. Couple months old. 80” Samsung.

Apple TV 4K (3rd generation)

Posted on Jun 5, 2023 10:17 PM

Reply
1 reply

Jun 7, 2023 2:32 PM in response to pinnerhead

Hello pinnerhead,


If your Apple TV has a display issue, make sure you've covered the basics like restarting the device and making sure it's up to date.


Restart Apple TV

Update your Apple TV


If you've already covered those things, you can try resetting the Apple TV to see if that corrects the issue.


Reset or restore your Apple TV to its factory settings


If available, you can also try connecting the Apple TV with a different HDMI cable or through a different HDMI port on the computer to rule out the connection as the cause.


Cheers!



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Tv has blue horizontal line with pink time mark

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