Missing key in keyboard

Hi, I was given an IPad Air for last Christmas and I was also given a magnet keyboard. After a couple months o f using it, one day I noticed of an individual key was missing. I’m not sure if it fell or someone took but overall I can’t find it. Also meaning I have a missing key on my board, it was the ecs key. I really don’t like the fact that I can’t find it or fix it. Is it possible that I can buy a single separate key to replace it. I use it on a daily and I don’t want to buy a whole other keyboard, i have ocd and seeing my incomplete board really bothers me.

Posted on Jun 6, 2023 3:00 AM

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Posted on Jun 6, 2023 3:40 AM

The Apple folio keyboards are not designed to be repaired or individual keys replaced. If the Keyboard is damaged, the only remedy is replacement.


As your keyboard is likely within its warranty period, you might attempt to make a warranty claim with the supplying retailer - although you might be reasonably expected to produce the detached (now missing) key. You might also make enquiries at the Genius Bar of your local Apple Store:

Genius Bar Reservation and Apple Support Options - Apple

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Question marked as Top-ranking reply

Jun 6, 2023 3:40 AM in response to Camicamiii

The Apple folio keyboards are not designed to be repaired or individual keys replaced. If the Keyboard is damaged, the only remedy is replacement.


As your keyboard is likely within its warranty period, you might attempt to make a warranty claim with the supplying retailer - although you might be reasonably expected to produce the detached (now missing) key. You might also make enquiries at the Genius Bar of your local Apple Store:

Genius Bar Reservation and Apple Support Options - Apple

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Missing key in keyboard

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