I sent in a claim for my iPhone back to be repaired. The apple care representative took my information on the phone, but I did not have a major credit card to put on hold for my acct. The representative said I had several days to submit my card information, but I do not know where to submit it.
[Re-Titled by Moderator]
iPhone 14 Pro Max, iOS 16
Typically, when you set up a repair through Apple, they send you an email with further instructions on what to do next. This email often contains a link where you can update your payment information.
If you can’t find this email or don’t have it, you can try the following:
1. Visit the Apple Support website.
2. Log in with your Apple ID and password.
3. Navigate to your recent repair requests or orders.
You should see the repair request you initiated with the Apple Care representative. If there is an option to update your payment information, it should be visible here.
However, if you’re still having trouble, I would recommend contacting Apple Support directly again. They can guide you on where to submit your card information for the repair process.
Typically, when you set up a repair through Apple, they send you an email with further instructions on what to do next. This email often contains a link where you can update your payment information.
If you can’t find this email or don’t have it, you can try the following:
1. Visit the Apple Support website.
2. Log in with your Apple ID and password.
3. Navigate to your recent repair requests or orders.
You should see the repair request you initiated with the Apple Care representative. If there is an option to update your payment information, it should be visible here.
However, if you’re still having trouble, I would recommend contacting Apple Support directly again. They can guide you on where to submit your card information for the repair process.
Kmoser68 Said:
"Where do I submit my CC information to have my iPhone fixed?: I sent in a claim for my iPhone back to be repaired. The apple care representative took my information on the phone, but I did not have a major credit card to put on hold for my acct. The representative said I had several days to submit my card information, but I do not know where to submit it."
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Contact Apple Back. Ask where to provide it. Provide a case number in regard to all of this.
For Financial Assistance, Contact Apple Store Support:
You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.
Apple Contact Info:
Where do I submit my CC information to have my iPhone fixed?
