Need more help I keep adding a gift card and it will not except it

All my app requests a payment I keep trying to add a gift card and Apple Store rejects it

I need to add to update iCloud to back up phone and Apple won’t let me without adding a payment

Posted on Jun 6, 2023 1:03 PM

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Question marked as Top-ranking reply

Posted on Jun 6, 2023 1:13 PM

You have to redeem an Apple gift card, not add it the way you would a credit or debit card.


The article "What type of gift card do I have?" explains the different kinds of gift cards Apple uses and has links on how to redeem them and what can be purchased with each kind. Click on the link --> What type of gift card do I have? - Apple Support


Read this support article to learn how to redeem your Apple Gift Card or App Store & iTunes gift card --> How to redeem your Apple Gift Card or App Store & iTunes gift card - Apple Support


Very similar to what is in this document:


If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card read this document about things to try --> If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support


1 reply
Question marked as Top-ranking reply

Jun 6, 2023 1:13 PM in response to Guideme718

You have to redeem an Apple gift card, not add it the way you would a credit or debit card.


The article "What type of gift card do I have?" explains the different kinds of gift cards Apple uses and has links on how to redeem them and what can be purchased with each kind. Click on the link --> What type of gift card do I have? - Apple Support


Read this support article to learn how to redeem your Apple Gift Card or App Store & iTunes gift card --> How to redeem your Apple Gift Card or App Store & iTunes gift card - Apple Support


Very similar to what is in this document:


If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card read this document about things to try --> If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support


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Need more help I keep adding a gift card and it will not except it

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