How can I undo a transaction

How can I undo a transaction

Posted on Jun 6, 2023 7:23 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 6, 2023 8:09 PM

If you mean a purchase from the app or iTunes stores, you cannot. You can request a refund.


Here's how to request an app or media refund from Apple (From: Request a refund for apps or content that you bought from Apple - Apple Support - see the article for more detail.)

1. Sign in to https://reportaproblem.apple.com

2. Tap or click "I'd like to," then choose "Request a refund."

3. Choose the reason why you want a refund, then choose Next.

4. Choose the app, subscription, or other item, then choose Submit.

If you were charged for a subscription that you no longer want, you can also cancel the subscription using the directions in this article --> If you want to cancel a subscription from Apple - Apple Support


1 reply
Question marked as Top-ranking reply

Jun 6, 2023 8:09 PM in response to Vale_1063

If you mean a purchase from the app or iTunes stores, you cannot. You can request a refund.


Here's how to request an app or media refund from Apple (From: Request a refund for apps or content that you bought from Apple - Apple Support - see the article for more detail.)

1. Sign in to https://reportaproblem.apple.com

2. Tap or click "I'd like to," then choose "Request a refund."

3. Choose the reason why you want a refund, then choose Next.

4. Choose the app, subscription, or other item, then choose Submit.

If you were charged for a subscription that you no longer want, you can also cancel the subscription using the directions in this article --> If you want to cancel a subscription from Apple - Apple Support


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How can I undo a transaction

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.