Why I can’t put my messenger he always asking me the payment I know this messenger in fb is free

Why I can’t apply my messenger they asking me the payment I know it’s free app


[Edited by Moderator to remove PII]

iPad, iPadOS 16

Posted on Jun 6, 2023 10:31 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 6, 2023 10:45 PM

If you can't download, make purchases or update apps, including free apps, you need to update your payment method or add a new one. If you already verified that a payment method is available in your country or region and you're still having trouble, learn more.



If you can't choose None as a payment method then the Billing information is needed . The "None" option will not appear...


  1. If you have an unpaid balance or payment due
  2. If you have a subscription that automatically renews
  3. If you're using the iTunes Store or App Store for the first time
  4. If you are not in the country or region you’re creating an Apple ID for
  5. If you changed your country or region
  6. If you're a part of Family Sharing


3 replies
Question marked as Top-ranking reply

Jun 6, 2023 10:45 PM in response to Malakiito

If you can't download, make purchases or update apps, including free apps, you need to update your payment method or add a new one. If you already verified that a payment method is available in your country or region and you're still having trouble, learn more.



If you can't choose None as a payment method then the Billing information is needed . The "None" option will not appear...


  1. If you have an unpaid balance or payment due
  2. If you have a subscription that automatically renews
  3. If you're using the iTunes Store or App Store for the first time
  4. If you are not in the country or region you’re creating an Apple ID for
  5. If you changed your country or region
  6. If you're a part of Family Sharing


Apr 6, 2024 11:35 AM in response to Gigi5grands

Gigi5grands wrote:

How do I update messenger without it keep asking me for a payment.


If the App Store requires you to have a valid payment method on file, even to download "free" apps, you don't bypass that requirement.


You won't be charged for downloading "free" apps – but many of those have "in-app purchases." Make any of those, and you will be charged real money. The Messenger app is one of those that have "in-app purchases."

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Why I can’t put my messenger he always asking me the payment I know this messenger in fb is free

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.