iphone is showing 1 unread message when there are none

How do I get the 1 unread message corrected on my iPhone when there are none?


iPhone 12 Pro Max, iOS 16

Posted on Jun 7, 2023 1:44 PM

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Question marked as Top-ranking reply

Posted on Sep 7, 2023 5:57 AM

Just solved this for myself: settings>messages>message filtering. Turn on Filter Unknown Senders. Open iMessage. You should now be able to see a Filters button at top left (on iPhone). Tap that. Now you should see a list of folders which should show you where your unread message is. (Mine was in Unknown Senders folders).


Hope this helps.

3 replies
Question marked as Top-ranking reply

Sep 7, 2023 5:57 AM in response to bpherri

Just solved this for myself: settings>messages>message filtering. Turn on Filter Unknown Senders. Open iMessage. You should now be able to see a Filters button at top left (on iPhone). Tap that. Now you should see a list of folders which should show you where your unread message is. (Mine was in Unknown Senders folders).


Hope this helps.

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iphone is showing 1 unread message when there are none

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