How do I reset my phone password if I forgot it

Dianna_11 wrote:

My passcode

Refer to this support article for various methods that you can use to resolve this; which one you can use depends upon your equipment configuration. --> If you see an iPhone or iPad unavailable message or Security Lockout screen - Apple Support

How to reset your device if you are running iOS 15.2 or later:

If you're using an eSIM, contact your carrier before trying these steps and ask for a QR code to set up your eSIM again.

1. From your device's Lock Screen, try to enter your passcode five times until the "[Device] Unavailable" screen appears and your device asks you to try again later.

2. When you're able to, continue to enter your passcode until the "Security Lockout" screen appears and you get the Erase [Device] option in the bottom corner of the screen.
 3. Tap Erase [Device], then tap Erase [Device] again to confirm.

4. Enter your Apple ID password to sign out of your Apple ID on your device.

5. Tap Erase [Device] to permanently delete all of your data and settings.

6. When your device restarts, follow the onscreen instructions to set up your device again, restore your data and settings from a backup, and set a new passcode.

If you can't follow the above steps (e.g., you are using an older iOS version), you can use a computer to reset your device --> If you forgot your iPhone passcode - Apple Support .

You can only reach the "Security Lockout" screen if you have an active cellular or Wi-Fi connection and previously enabled Find My ( Find My - Official Apple Support ) on your device. After you try to enter your password ten times, your device will either erase itself or show Security Lockout and the option to Erase [Device] without a timer, depending on how you previously set up your device. 

Read the support article for full information.

Whichever method you use will result in erasing the iPhone. You can, however, restore it from a backup as described in this support article --> Restore your iPhone, iPad, or iPod touch from a backup - Apple Support

Here are resources if you are prompted for your username and password and have forgotten them:

If you forgot your Apple ID email address or phone number - Apple Support Note that typically this is an email address you use.

If you forgot your Apple ID password - Apple Support

If you do not have a computer, use this link Find Locations to find an Apple service location, or ask a friend if you can use theirs.

ianna_11 Said:

"How do I reset my password on my iPhone if I forgot it"

-------

Is your iPhone Locked Out? If so, refer to the following...

Troubleshooting a Locked iPhone:

If your Phone is locked, get this serviced...

Hold it Right There!

Being Locked Out...

Enter the passcode incorrectly too many times, and you'd likely be locked out for good. So, hold it right there, and refer to this link: If you Forgot the Passcode on your iPhone, or your iPhone is Disabled - Apple Support. It would be the one you've always entered. If you do not know it, then look for it in a location you may have stored it in.

No Success?

Contact Apple support:

If you cannot get the above link to work, then contact Apple Support.

Apple Contact Info:

• Contact Us - Choose Locations
• Proceed from there, as necessary
• Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through.

There's a difference between between a passCODE which is a four or six digit code used to unlock a mobile device after you turn it on, and a passWORD which is what is used to log into your Apple ID account. I am not clear as to which you are referring.

Read the Apple Support document for what to do if you forgot the passCODE on an iPhone or iPad. Click here then select your device type if necessary --> If you see an iPhone or iPad unavailable message or Security Lockout screen - Apple Support - Which one you can use depends upon your equipment configuration.

Read this support article for what to do if you forgot your Apple ID passWORD - If you forgot your Apple ID password - Apple Support

or go directly to this link --> http://iforgot.apple.com/

If you still need help:

Contact Apple for help with Apple ID account security "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues." - Contact Apple for help with Apple ID account security - Apple Support

If you forgot the passcode on your iPhone, or your iPhone is disabled or unavailable -

Click on the link for instructions on how to reset your passcode without a computer if you have iOS 15.2 or higher.

If you see an iPhone or iPad unavailable message or Security Lockout screen - Apple Support

Click on the link for instructions on how to reset your passcode using a computer.

If you forgot your iPhone passcode - Apple Support