my screen is broken cannot read the code sent to phone for authenticity

Slaya7 Said:

"my screen is broken and I can't read the code sent to my iphone"

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Get a new screen.

In the mean time, you need to add a trusted device to get authentication codes.

Troubleshooting Two-Factor Authentication:

Set it up correctly: Manage Two-Factor Authentication for your Apple ID from iPad - Apple Support



Verify your Trusted Numbers:

1. Go Here: How to Get Verification Code on New Phone after I Erased all my Stuff from Old Phone - Apple Support
2. Scroll to: Add or remove a trusted phone number
3. As it Reads: "If you can’t access any trusted devices when setting up a new device for two-factor authentication, tap 'Didn’t get a verification code?' on the new device, then choose one of your trusted phone numbers to receive the verification code."

Slaya7 Said:

"my screen is broken and I can't read the code sent to my iphone"

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Where to get a New Screen:

Getting a New iPhone Screen:

Contact Apple, and setup a Genius Bar Appointment or see an AASP (Apple Authorized Service Provider) in your local area. Be wary as to where you get this item, ask you may get an error of an ungenuine screen. So, to avoid this continual message, it is best to have an Apple or an AASP replace the battery. So, where to get a new iPhone:

A. Apple Contact Info:

• Contact Us - Choose Locations
• Proceed from there, as necessary
• Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :) 

B. Contact an AASP: 

1. Go Here: Find Locations - Apple Authorized Reseller
2. Click: Service & Support
3. Enter: your location information
4. See: if there is an AASP nearby
5. Contact: an AASP that shows up, and find out more about the services that they offer to replace the screen

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