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Why do I have to add a payment method to download a free app?

Why do I have to add a payment method to download a free app?

iPhone XS Max, iOS 16

Posted on Jun 7, 2023 7:07 PM

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Question marked as Top-ranking reply

Posted on Jul 13, 2024 7:10 PM

I can’t download anything is for free with it saying billing verification I don’t have anything to pay it

12 replies

Jun 7, 2023 8:12 PM in response to Crazydeez230

If you are being asked to enter a payment method, Apple has multiple criteria* requiring the presence of a payment method, even for free items. Since you may be encountering one of those situations, you have no option but to enter a valid payment method if you wish to continue downloading. Read the support article Add a payment method to your Apple ID - Apple Support about how to do that. The payment method may not be charged if you also have account balance or the item is free, but the payment method has to be present. This next article lists valid payment methods for different countries but note that in this situation Apple Account balance alone apparently may not meet the requirement and you need to use another payment method until you find one that satisfies Apple's requirement (often a credit or debit card): Payment methods that you can use with your Apple ID - Apple Support .


If you have already entered a payment method, use the first link above to check it. If a message appears in red there is a problem with it. If the information is still correct and current, contact your financial institution.


* Ref.:

If you can’t download or update apps on your iPhone or iPad - Apple Support

- "You might need to have a payment method on file, even if the app that you want to download is free."

Remove a payment method from your Apple ID - Apple Support

- If you have any active subscriptions, you must have at least one payment method on file other than Apple ID credit.

- You might not be able to remove a payment method if you have a balance due.

Sign in with your Apple ID - Apple Support

- "When you sign in to the App Store and other media services for the first time, you might need to add a credit card or other payment information."

How apps, content, and subscriptions from Apple are billed - Apple Support

- You can’t charge gifts to your Apple ID balance. If you send a gift or gift card, your primary payment method is charged.

- Some subscriptions might not be charged to your Apple ID balance.

What you can buy with your Apple Gift Card or Apple Account balance - Apple Support

"Some purchases might require that you have a credit card on file, even if you use your Apple Account balance to make the purchase."



Jul 13, 2024 7:17 PM in response to Jermainepitty

Jermainepitty wrote:

I can’t download anything is for free with it saying billing verification I don’t have anything to pay it

You will need to add a payment method to download apps even if they are free. You will find that most the apps that you will download contain in-app purchases, free trials, or subscriptions where that payment method will be used if you choose one of those options. Developers use these methods in hopes you will like their app enough to use one of these options. They spend their own time and money to create these for you and let you download them for free to see if it is something you find valuable. Without any payment method on file, there is no hope that the developer could ever recoup their costs. If developers never made any money on the apps they create, you would not have anything to download anyway.

Oct 7, 2024 5:44 AM in response to adedigba115

adedigba115 wrote:

I want to download app ask for payment

You don't pay to download free apps. It may be prompting for a payment method which is still required even if the download is free. Many apps also include Free Trials, in-app Purchases, and Subscriptions that will be billed to that card if you choose one of those options.


If you have a negative balance because you owe money from a purchase/subscription that was unable to complete due to lack of money, then that will be charged the next time you add a card. You still need to cancel a subscription, simply letting it attempt to charge a card without any money will not remove the subscription. You won't be able to use the App Store if you owe money from a previous purchase or do not have a valid payment method.

Sep 29, 2024 7:07 PM in response to bestley

bestley wrote:

I can’t download any app it keeps asking for money

You don't pay to download free apps. It may be prompting for a payment method which is still required even if the download is free. Many apps also include Free Trials, in-app Purchases, and Subscriptions that will be billed to that card if you choose one of those options.


If you have a negative balance because you owe money from a purchase/subscription that was unable to complete due to lack of money, then that will be charged the next time you add a card. You still need to cancel a subscription, simply letting it attempt to charge a card without any money will not remove the subscription. You won't be able to use the App Store if you owe money from a previous purchase or do not have a valid payment method.

Why do I have to add a payment method to download a free app?

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