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my iPad is stuck on Sherri suggestions. I cannot turn it off.

My iPad is stuck on Siri suggestions. I cannot power it off.

iPad Pro, iPadOS 16

Posted on Jun 7, 2023 7:18 PM

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Question marked as Top-ranking reply

Posted on Jun 7, 2023 11:50 PM

Here are some steps you can try to fix your iPad if it is stuck on Siri suggestions and you cannot power it off:


  1. Force restart your iPad. To do this, press and hold the top button and the Home button at the same time until you see the Apple logo appear.
  2. Update your iPad's software. Go to Settings > General > Software Update and tap Download and Install.
  3. Restore your iPad to factory settings. This will erase all of your data, so make sure you back it up first. To do this, go to Settings > General > Reset > Erase All Content and Settings.


If you have tried all of these steps and your iPad is still stuck, you may need to take it to an Apple Store for further assistance.

Official Apple Support


Here are some additional things you can do to prevent your iPad from getting stuck on Siri suggestions:


  • Close any apps that you are not using.
  • Disable Siri suggestions in Settings > Siri & Search > Siri Suggestions.
  • Keep your iPad's software up to date.
  • Back up your iPad regularly.


I hope this helps!



2 replies
Question marked as Top-ranking reply

Jun 7, 2023 11:50 PM in response to 1pdickinson

Here are some steps you can try to fix your iPad if it is stuck on Siri suggestions and you cannot power it off:


  1. Force restart your iPad. To do this, press and hold the top button and the Home button at the same time until you see the Apple logo appear.
  2. Update your iPad's software. Go to Settings > General > Software Update and tap Download and Install.
  3. Restore your iPad to factory settings. This will erase all of your data, so make sure you back it up first. To do this, go to Settings > General > Reset > Erase All Content and Settings.


If you have tried all of these steps and your iPad is still stuck, you may need to take it to an Apple Store for further assistance.

Official Apple Support


Here are some additional things you can do to prevent your iPad from getting stuck on Siri suggestions:


  • Close any apps that you are not using.
  • Disable Siri suggestions in Settings > Siri & Search > Siri Suggestions.
  • Keep your iPad's software up to date.
  • Back up your iPad regularly.


I hope this helps!



Jun 8, 2023 4:09 AM in response to 1pdickinson

If your iPad is unresponsive to input, connect your iPad to its Power Adapter and allow the iPad to charge. Then, while still connected to external power, try a forced-restart:


Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

  1. Press and quickly release the volume button nearest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button.
  4. When the Apple logo appears, release the top button.




Force restart iPad (models with the Home button)

Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.




If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen. Or if your iPad isn’t working correctly after you restart it, see the iPad Support website.


If you continue to experience difficulties, you will need to seek assistance directly from from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/gb/app/apple-support/id1130498044


You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad:

Genius Bar Reservation and Apple Support Options - Apple



my iPad is stuck on Sherri suggestions. I cannot turn it off.

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