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How do I get iPhone 12 Face ID to work?

How do I get my Face ID to work


[Re-Titled by Moderator]

iPhone 12, iOS 16

Posted on Jun 7, 2023 9:24 PM

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Question marked as Top-ranking reply

Posted on Jun 7, 2023 9:26 PM

How to set up and use Face ID is described in this support article --> Use Face ID on your iPhone or iPad Pro - Apple Support

- including how to turn on


This document is specific to seeing a 'disabled' Face ID alert, and explains what to do when you see that notice. --> If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support


If you don't see a 'disabled' message but do have general issues with Face ID not working properly, explore the list of things to try in this document: If Face ID isn't working on your iPhone or iPad Pro - Apple Support

If the first 8 don't solve the issue then use #9, contact Apple.




1 reply
Question marked as Top-ranking reply

Jun 7, 2023 9:26 PM in response to annezette

How to set up and use Face ID is described in this support article --> Use Face ID on your iPhone or iPad Pro - Apple Support

- including how to turn on


This document is specific to seeing a 'disabled' Face ID alert, and explains what to do when you see that notice. --> If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support


If you don't see a 'disabled' message but do have general issues with Face ID not working properly, explore the list of things to try in this document: If Face ID isn't working on your iPhone or iPad Pro - Apple Support

If the first 8 don't solve the issue then use #9, contact Apple.




How do I get iPhone 12 Face ID to work?

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