debited money
899 rubles were debited for iTunes, but the transaction is not displayed in the settings in the shopping list. I made a purchase in the game, the purchase also did not complete. Where did the money go?
iPhone 13
Question marked as
User profile for user:
UTBadger
User level:
Community Specialist
Hey nimfa7,
Thanks fo using Apple Support Communities. We'd be happy to help out. Sounds like you're having issues with a particular in-app purchase. If the purchase didn't go through, the 899 rubles you're seeing being debited, is likely just a temporary authorization that will drop off in a few days, but if not, we recommend contacting your bank.
If all else fails, you can contact Apple's billing support team using the following link, as they would be best equipped to assist with any billing inquiries you might have: Subscriptions and Billing - Official Apple Support
Take care!