can not update cellular

can not update cellular, error occurs as cellular issue


iPhone 14

Posted on Jun 8, 2023 8:31 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 12, 2023 4:56 PM

Hey happysoul156,


We'd be happy to help out if you're having an issue updating cellular on your iPhone 14. For help manually updating your cellular carrier settings, check out these steps, as they're best equipped to assist:

When a carrier settings update is available, you'll be prompted to install it. Installation takes less than one minute, and you can keep using your device normally. If your carrier releases a mandatory update, you'll see an OK button instead of an Update button to let you know that the update was downloaded and installed.

If you dismiss the installation notification, you can manually update carrier settings by following these steps:
1. Make sure that your device is connected to Wi-Fi or a cellular network.
2. Tap Settings > General > About.
3. Follow the onscreen instructions to install your carrier update.

If you set up a new eSIM or insert a new SIM card into your iPhone or iPad, you might need to download the carrier settings for your new carrier.

This is outlined further here: Manually update your carrier settings on your iPhone or iPad - Apple Support


If you're seeing No Service on your iPhone as a result of this issue, check out: If you see No Service, Searching, or SOS on your iPhone or iPad - Apple Support


Take care!

1 reply
Question marked as Top-ranking reply

Jun 12, 2023 4:56 PM in response to happysoul156

Hey happysoul156,


We'd be happy to help out if you're having an issue updating cellular on your iPhone 14. For help manually updating your cellular carrier settings, check out these steps, as they're best equipped to assist:

When a carrier settings update is available, you'll be prompted to install it. Installation takes less than one minute, and you can keep using your device normally. If your carrier releases a mandatory update, you'll see an OK button instead of an Update button to let you know that the update was downloaded and installed.

If you dismiss the installation notification, you can manually update carrier settings by following these steps:
1. Make sure that your device is connected to Wi-Fi or a cellular network.
2. Tap Settings > General > About.
3. Follow the onscreen instructions to install your carrier update.

If you set up a new eSIM or insert a new SIM card into your iPhone or iPad, you might need to download the carrier settings for your new carrier.

This is outlined further here: Manually update your carrier settings on your iPhone or iPad - Apple Support


If you're seeing No Service on your iPhone as a result of this issue, check out: If you see No Service, Searching, or SOS on your iPhone or iPad - Apple Support


Take care!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

can not update cellular

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.