Related Article: If an item or device is connected to another Apple ID

I bought a used AirTag that is paired with another Apple ID

I bought a used air tag on Amazon and it is connected to another Apple ID. How do I disconnect it so I can pair it to my iPhone?


[Re-Titled by Moderator]

AirTag

Posted on Jun 8, 2023 4:03 PM

Reply
Question marked as Best answer
applecommunityhelp124 wrote:

Take the battery out of the AirTag. Put the battery back in the AirTag and press on it until it makes a sound. Repeat steps 3 & 4 until you have taken the battery out and put it back in a total of 5 times. The fifth time the AirTag should make a sound that is different than the previous four times. That is how you will know it has been successfully reset. Warning! Old owner still will have access to see where is the AirTag.

You can see help how to open the AirTag here: https://macreports.com/how-to-reset-apple-airtag-to-transfer-to-new-owner/#:~:text=Reset%20the%20AirTag,-If%20the%20previous&text=Take%20the%20battery%20out%20of,than%20the%20previous%20four%20times.

This is not a solution.

That only works if it's already been removed from the previous owner's Apple ID. If it has not been removed, it will still be tied to the previous owner and will not be able to be paired to another Apple ID. This is all explained in the article you linked to.


The previous owner must have removed it from their Apple ID. Only they can do this.

Posted on Jun 10, 2023 12:43 PM

3 replies

Jun 10, 2023 12:43 PM in response to bobfromwest chicago

Take the battery out of the AirTag. Put the battery back in the AirTag and press on it until it makes a sound. Repeat steps 3 & 4 until you have taken the battery out and put it back in a total of 5 times. The fifth time the AirTag should make a sound that is different than the previous four times. That is how you will know it has been successfully reset. Warning! Old owner still will have access to see where is the AirTag.


You can see help how to open the AirTag here: https://macreports.com/how-to-reset-apple-airtag-to-transfer-to-new-owner/#:~:text=Reset%20the%20AirTag,-If%20the%20previous&text=Take%20the%20battery%20out%20of,than%20the%20previous%20four%20times.

Question marked as Best answer

Jun 10, 2023 12:43 PM in response to raymiritron241

applecommunityhelp124 wrote:

Take the battery out of the AirTag. Put the battery back in the AirTag and press on it until it makes a sound. Repeat steps 3 & 4 until you have taken the battery out and put it back in a total of 5 times. The fifth time the AirTag should make a sound that is different than the previous four times. That is how you will know it has been successfully reset. Warning! Old owner still will have access to see where is the AirTag.

You can see help how to open the AirTag here: https://macreports.com/how-to-reset-apple-airtag-to-transfer-to-new-owner/#:~:text=Reset%20the%20AirTag,-If%20the%20previous&text=Take%20the%20battery%20out%20of,than%20the%20previous%20four%20times.

This is not a solution.

That only works if it's already been removed from the previous owner's Apple ID. If it has not been removed, it will still be tied to the previous owner and will not be able to be paired to another Apple ID. This is all explained in the article you linked to.


The previous owner must have removed it from their Apple ID. Only they can do this.

I bought a used AirTag that is paired with another Apple ID

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.