New battery for AirPods

How much would it be and what would I have to do to get my air pod pro case battery changed. It’s completely dead and won’t charge. I’ve tried everything.

AirPods Pro

Posted on Jun 9, 2023 7:41 AM

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Question marked as Top-ranking reply

Posted on Jun 11, 2023 8:44 AM

Hey Madisonmoss444,


We'd recommend reviewing this article as it provides information on charging your AirPods case: Charge your AirPods and learn about battery life - Apple Support


"Charge your case

You can charge your MagSafe Charging Case or Wireless Charging Case with a Qi-certified charging mat. Be sure to place your case on the charger with the status light facing up and with the lid closed. The status light should show the current charge level for 8 seconds. If you have AirPods Pro (1st or 2nd generation) or AirPods (3rd generation), you can tap the case when it's on the charging mat to see whether your AirPods Pro or AirPods (3rd generation) are charging (amber light) or fully charged (green light).

You can also charge your MagSafe Charging Case for AirPods Pro (2nd generation) with an Apple Watch charger. Be sure to place your case on the charger with the status light facing up and with the lid closed. The status light should show the current charge level for 8 seconds. 

To charge your case via wired connection, plug the Lightning cable that came with your AirPods into the Lightning connector on your case. Then plug the other end of the cable into a USB charger or port. You can charge your case with or without your AirPods inside. Charging is fastest when you use an iPhone or iPad USB charger or plug into your Mac."


If that doesn't help, you can purchase a replacement case online here: Buy Wireless Charging Case for AirPods - Apple


Or contact Apple Support to see if you have warranty or support coverage for your AirPods here: Get Support


Thanks!

1 reply
Question marked as Top-ranking reply

Jun 11, 2023 8:44 AM in response to Madisonmoss444

Hey Madisonmoss444,


We'd recommend reviewing this article as it provides information on charging your AirPods case: Charge your AirPods and learn about battery life - Apple Support


"Charge your case

You can charge your MagSafe Charging Case or Wireless Charging Case with a Qi-certified charging mat. Be sure to place your case on the charger with the status light facing up and with the lid closed. The status light should show the current charge level for 8 seconds. If you have AirPods Pro (1st or 2nd generation) or AirPods (3rd generation), you can tap the case when it's on the charging mat to see whether your AirPods Pro or AirPods (3rd generation) are charging (amber light) or fully charged (green light).

You can also charge your MagSafe Charging Case for AirPods Pro (2nd generation) with an Apple Watch charger. Be sure to place your case on the charger with the status light facing up and with the lid closed. The status light should show the current charge level for 8 seconds. 

To charge your case via wired connection, plug the Lightning cable that came with your AirPods into the Lightning connector on your case. Then plug the other end of the cable into a USB charger or port. You can charge your case with or without your AirPods inside. Charging is fastest when you use an iPhone or iPad USB charger or plug into your Mac."


If that doesn't help, you can purchase a replacement case online here: Buy Wireless Charging Case for AirPods - Apple


Or contact Apple Support to see if you have warranty or support coverage for your AirPods here: Get Support


Thanks!

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New battery for AirPods

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