Get insights from experienced community members

Community members who reach Level 5 in the community can create User Tips to share knowledge about Apple products. Check out this User Tip created by Lawrence Finch: When to charge your iPhone or iPad

Bought a phone from Facebook but it’s locked

I bought a apple iPhone off Facebook and it says it’s reported lost but I paid for it how do I get it unlocked to use

iPhone 12

Posted on Jun 9, 2023 6:57 PM

Reply
4 replies

Jun 9, 2023 7:09 PM in response to Jacobandjaydensmom

"Bought a phone from Facebook but it’s locked: I bought a apple iPhone off Facebook and it says it’s reported lost but I paid for it how do I get it unlocked to use"

-------


Troubleshooting a Scam Sale:

Seems you were scammed, though a full-assumption on my part. So, contact FaceBook, seeing if the seller can be held accountable, and if you can get your money back. If this was purchased in-person, then always note that it is your responsibility to get in contact with them. Elsewise, it is useless to you.


Learn from this:

If this is a used device, then the person currently signed in to the iPhone needs to log themselves out of it. Elsewise, it is useless to your account. This is the site the seller should have used, prior to selling it to you: What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support. The seller should have known better. So, return it, requesting that they log out of it.

Bought a phone from Facebook but it’s locked

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.