Your iCloud Storage is full - fake or real emails?

Hi All,

I am receiving emails that look pretty real. However I am already on iCloud + 200GB plan and my settings show that I have plenty of available storage over 120GB. I have been ignoring these emails because there are no messages when I log into iCloud to validate them. I have noticed that today's photos are not in icloud though. I checked the link in the email and it refers to http:/*** I dont know if I should trust and click, so I have not. How can I possibly require an upgrade with 120GB free storage space? Surely iCloud would have the messages for me on the platform, not just an email?


The emails refer to:

'Your iCloud storage is full. As a result, you can no longer send

or receive messages with your iCloud email address, x(my actual email address)x, your

documents, contacts, mail, and device data are no longer backing up to iCloud

and your photos and videos are not uploading to iCloud Photos.

To continue using these iCloud services, you need to upgrade your iCloud storage plan or reduce the amount of storage you are

using.'


[Link Edited by Moderator]

iPhone 14 Pro, iOS 16

Posted on Jun 9, 2023 9:30 PM

Reply
Question marked as Apple recommended

TDriver99 Said:

"Your iCloud Storage is full - fake or real emails?: Hi All: I am receiving emails that look pretty real. However I am already on iCloud + 200GB plan and my settings show that I have plenty of available storage over 120GB.[...]"

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These are scams. So, report them to Apple. To do so, forward them off to reportphishing@apple.com. Once reported, delete these eMails. Then, delete them from Trash and Archived folders. Block out this sender.

Posted on Jun 9, 2023 9:33 PM

Similar questions

4 replies
Question marked as Apple recommended

Jun 9, 2023 9:33 PM in response to TDriver99

TDriver99 Said:

"Your iCloud Storage is full - fake or real emails?: Hi All: I am receiving emails that look pretty real. However I am already on iCloud + 200GB plan and my settings show that I have plenty of available storage over 120GB.[...]"

-------


These are scams. So, report them to Apple. To do so, forward them off to reportphishing@apple.com. Once reported, delete these eMails. Then, delete them from Trash and Archived folders. Block out this sender.

Jun 9, 2023 11:08 PM in response to TDriver99

TDriver99 Said:

"Your iCloud Storage is full - fake or real emails?: […]The scam emails are just getting better and better these days.[…]

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You are welcome.


Excellent job troubleshooting!


Reporting Items to Apple:

You can report information of phone calls and messages to Apple and to your federal government (if an option). Use my User: Using the Photos App to Report Scams - User Tip


Your iCloud Storage is full - fake or real emails?

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