Not perfect connection jaybird vista with watch ultra

I paired the headphones with watch but I believe that it isn’t recognized correctly, for example, Spotify didn’t find it, but Siri found it. I tried to sync again, but it still doesn’t work.


Has anyone had this problem?

Apple Watch Ultra

Posted on Jun 10, 2023 3:51 AM

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3 replies

Jun 13, 2023 8:17 AM in response to ThiagoFiorin

Hi ThiagoFiorin,


Since your headphones seem to work as expected with the Apple Watch's native features, we suggest deleting and reinstalling the Spotify and YouTube Music apps:


Delete apps from your Apple Watch - Apple Support


Download apps on your Apple Watch - Apple Support


If the issue persists, we suggest you reach out to the developers for further assistance:


How to contact an app developer - Apple Support


Take care!





Jun 11, 2023 1:38 PM in response to ThiagoFiorin

Hello ThiagoFiorin,


If you followed the steps to pair your headphones to your Apple Watch, you want to make sure that you start Spotify from your Apple Watch. You can learn how to pair a device with your Apple Watch here: Use AirPods and other Bluetooth accessories with Apple Watch - Apple Support


If your headphones aren't working as you'd expect them to, you can try to unpair the device from your Apple Watch and pair it again.


If the issue continues, reaching out to the headphone manufacturer would be the best option.


Thanks.


Jun 13, 2023 3:25 AM in response to ace1018

Thanks Ace1018, I've tried unpairing before, but I don't think the problem is with the pairing. My headphones work fine with iPhone 14 Pro and pair with watch ultra. I hear Siri or message signals when they come to the watch.


The issue is just with music apps (Spotify or YouTube music) through the watch ultra when I don't use my iPhone in tandem.


I've updated the firmware of the headphones, the watch OS and the apps, but the headphones even when paired don't appear in the watch's music apps.

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Not perfect connection jaybird vista with watch ultra

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