Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why my phone’s face id was not working after updating to ios 16.5?

My phone’s face id is not working.

this happens when I updated my phone with latest update ios 16.5. It is showing that there is the issue with face id.

what can i do?

iPhone 12 Pro Max, iOS 16

Posted on Jun 10, 2023 7:12 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 10, 2023 7:13 AM

Hello ~ If working back through the steps in the article you came from doesn’t help you may need to have your iPhone checked…


Genius Bar Reservation and Apple Support Options


Also you may go to lower left and click on Support.


~Katana-San~

1 reply

Why my phone’s face id was not working after updating to ios 16.5?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.