I tried buying something, I was charged but I didn’t receive it

I tried buying something, I was charged but I didn’t receive it

iPhone 7 Plus, iOS 15

Posted on Jun 10, 2023 12:01 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 11, 2023 4:21 PM


Hello Bcas0412,


Thanks for reaching out, we're happy to help.


If it was something from the App or iTunes Store like the community you chose, please contact Media Support: GetSupport


Choose See all products > App Store > Subscription & Purchases > Request a Refund


If it was something from the Apple Online store with a W01234567 order number, please contact Sales:


Choose See all products > Device > Shop the Apple Store > Continue.


Thanks.

1 reply
Question marked as Top-ranking reply

Jun 11, 2023 4:21 PM in response to Bcas0412


Hello Bcas0412,


Thanks for reaching out, we're happy to help.


If it was something from the App or iTunes Store like the community you chose, please contact Media Support: GetSupport


Choose See all products > App Store > Subscription & Purchases > Request a Refund


If it was something from the Apple Online store with a W01234567 order number, please contact Sales:


Choose See all products > Device > Shop the Apple Store > Continue.


Thanks.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I tried buying something, I was charged but I didn’t receive it

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.