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Bcas0412 Author

Level 1

4 points

I tried buying something, I was charged but I didn’t receive it

iPhone 7 Plus, iOS 15

Posted on Jun 10, 2023 12:01 PM

Top-ranking reply

Eric--F

Community Specialist

Posted on Jun 11, 2023 4:21 PM

Hello Bcas0412,

Thanks for reaching out, we're happy to help.

If it was something from the App or iTunes Store like the community you chose, please contact Media Support: GetSupport

Choose See all products > App Store > Subscription & Purchases > Request a Refund

If it was something from the Apple Online store with a W01234567 order number, please contact Sales:

Choose See all products > Device > Shop the Apple Store > Continue.

Thanks.

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I tried buying something, I was charged but I didn’t receive it

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