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Water damage

I dropped my iPhone 11 in a puddle and it was in it for about 5 minutes. It was cracked at the back after I dropped it. It now won’t turn on but when I press the on button it vibrates. It also called someone without me doing it. I could hear and talk on the phone call. What can I do?

iPhone 11

Posted on Jun 10, 2023 2:10 PM

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Question marked as Top-ranking reply

Posted on Jun 10, 2023 2:14 PM

The phone needs to be examined by an iPhone technician.


Make an appointment at the Apple Store or take the phone to an authorized Apple Service shop to let them run some checks and go over options with you.


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Question marked as Top-ranking reply

Jun 10, 2023 2:14 PM in response to Marleyleila

The phone needs to be examined by an iPhone technician.


Make an appointment at the Apple Store or take the phone to an authorized Apple Service shop to let them run some checks and go over options with you.


Find Locations




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Jun 16, 2023 5:53 AM in response to Marleyleila

Ah that sucks! I've been through pretty much the same, in my case the front screen was completely shattered. Luckily I did get myself a protection plan from Apple itself so it didn't put a dent in my pocket. I'd suggest you get it repaired from an Apple authorised repair center. That's your best bet imo.

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Water damage

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