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Someone is using my email to gain control of my YouTube tv account. They keep changing my ip address locations. They are on a iPhone 6 I don’t have that phone

iPhone 11, iOS 16

Posted on Jun 10, 2023 3:53 PM

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Question marked as Top-ranking reply

Posted on Jun 10, 2023 4:39 PM

Hello Dopettit,


It appears that someone is using your email to gain control of your YouTube TV account, and they keep changing the IP address locations. You mentioned that they are using an iPhone 6, which you do not own.


To address this issue and protect your account, I recommend taking the following steps:


1. Change your YouTube TV password: Access your YouTube TV account settings and change the password immediately. Choose a strong and unique password that is not easily guessable.


2. Enable two-factor authentication (2FA): Set up 2FA for your YouTube TV account if it's available. This adds an extra layer of security by requiring a verification code in addition to your password when signing in.


3. Contact YouTube TV support: Reach out to YouTube TV support directly and explain the situation. Inform them that someone is using your email to gain control of your account and changing IP addresses. Provide any relevant details or evidence you have regarding unauthorized access.


4. Check for suspicious activity on other accounts: It's important to review your other online accounts to ensure they haven't been compromised as well. Change passwords and enable 2FA wherever possible to enhance security.


Remember to monitor your account closely for any further unauthorized activity. Regularly check your email settings, connected devices, and account activity logs.


I hope these steps help you regain control of your YouTube TV account and prevent further unauthorized access. If you have any additional questions or need further assistance, please let me know.


Best regards,

Lugab

1 reply
Question marked as Top-ranking reply

Jun 10, 2023 4:39 PM in response to Dopettit

Hello Dopettit,


It appears that someone is using your email to gain control of your YouTube TV account, and they keep changing the IP address locations. You mentioned that they are using an iPhone 6, which you do not own.


To address this issue and protect your account, I recommend taking the following steps:


1. Change your YouTube TV password: Access your YouTube TV account settings and change the password immediately. Choose a strong and unique password that is not easily guessable.


2. Enable two-factor authentication (2FA): Set up 2FA for your YouTube TV account if it's available. This adds an extra layer of security by requiring a verification code in addition to your password when signing in.


3. Contact YouTube TV support: Reach out to YouTube TV support directly and explain the situation. Inform them that someone is using your email to gain control of your account and changing IP addresses. Provide any relevant details or evidence you have regarding unauthorized access.


4. Check for suspicious activity on other accounts: It's important to review your other online accounts to ensure they haven't been compromised as well. Change passwords and enable 2FA wherever possible to enhance security.


Remember to monitor your account closely for any further unauthorized activity. Regularly check your email settings, connected devices, and account activity logs.


I hope these steps help you regain control of your YouTube TV account and prevent further unauthorized access. If you have any additional questions or need further assistance, please let me know.


Best regards,

Lugab

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