Message says AppStore and iTunes is disabled but without explanation
When trying to access AppStore or iTunes get message that access is not allowed with no other explanation or recourse
iPad Air, iOS 12
Question marked as
It is usually a billing-related issue. If your account has been disabled in the App Store and iTunes, it isn’t something that you can fix yourself. You will need to contact Apple Support. The following Apple article includes a link that you can use to contact Apple Support: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support
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