icloud closed emails

Keep getting emails saying iCloud account needs to update to £6.99 month or be closed

iPhone 13, iOS 16

Posted on Jun 11, 2023 11:02 AM

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Question marked as Top-ranking reply

Posted on Jun 13, 2023 12:18 PM

Hey Parkside35,


Thanks for using Apple Support Communities. We'd be happy to help out with the emails you're receiving. This doesn't sound like an email which would be sent by Apple and is likely to be a phishing attempt. For more info on reporting and identifying these types of attempts, please review: Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support


There it outlines the following:

How to report suspicious emails, messages, and calls
* If you receive a suspicious email that looks like it's supposed to be from Apple, please forward it to reportphishing@apple.com.1  
* To report a suspicious SMS text message that looks like it's supposed to be from Apple, take a screenshot of the message and email the screenshot to reportphishing@apple.com.
* To report spam or other suspicious emails that you receive in your iCloud.com, me.com, or mac.com Inbox, send them to abuse@icloud.com.
* To report spam or other suspicious messages that you receive through Messages, tap Report Junk under the message. You can also block unwanted messages and calls.
* Report scam phone calls to the Federal Trade Commission (U.S. only) at reportfraud.ftc.gov or to your local law enforcement agency.


If you did have a billing issue which needs resolved though, you should work with Apple billing support directly using this link: Subscriptions and Billing - Official Apple Support


Take care!

1 reply
Question marked as Top-ranking reply

Jun 13, 2023 12:18 PM in response to Parkside35

Hey Parkside35,


Thanks for using Apple Support Communities. We'd be happy to help out with the emails you're receiving. This doesn't sound like an email which would be sent by Apple and is likely to be a phishing attempt. For more info on reporting and identifying these types of attempts, please review: Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support


There it outlines the following:

How to report suspicious emails, messages, and calls
* If you receive a suspicious email that looks like it's supposed to be from Apple, please forward it to reportphishing@apple.com.1  
* To report a suspicious SMS text message that looks like it's supposed to be from Apple, take a screenshot of the message and email the screenshot to reportphishing@apple.com.
* To report spam or other suspicious emails that you receive in your iCloud.com, me.com, or mac.com Inbox, send them to abuse@icloud.com.
* To report spam or other suspicious messages that you receive through Messages, tap Report Junk under the message. You can also block unwanted messages and calls.
* Report scam phone calls to the Federal Trade Commission (U.S. only) at reportfraud.ftc.gov or to your local law enforcement agency.


If you did have a billing issue which needs resolved though, you should work with Apple billing support directly using this link: Subscriptions and Billing - Official Apple Support


Take care!

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icloud closed emails

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