iPad Pro Screen Problems

I bought a third generation iPad Pro a month ago, and today I checked the screen and found two things, I hope you can see. This is only visible when the picture is black, I should mention that I have a screen protector on my iPad.Also i removed the screen protector, and these are still on my screen.What should i do?

Posted on Jun 11, 2023 11:30 AM

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Question marked as Top-ranking reply

Posted on Jun 12, 2023 6:45 AM

As you have purchased a new device, it will have benefit of a warranty. In the first instance, you should seek assistance from the retailer from which it was purchased. If you have difficulties, or if the iPad was purchased directly from Apple, you have benefit of Apple’s own limited one year warranty.

iPad Repair & Service - Apple Support


Either way, you might be well advised to visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad - and you can explore your available options:

Genius Bar Reservation and Apple Support Options - Apple


2 replies
Question marked as Top-ranking reply

Jun 12, 2023 6:45 AM in response to WiZ89

As you have purchased a new device, it will have benefit of a warranty. In the first instance, you should seek assistance from the retailer from which it was purchased. If you have difficulties, or if the iPad was purchased directly from Apple, you have benefit of Apple’s own limited one year warranty.

iPad Repair & Service - Apple Support


Either way, you might be well advised to visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad - and you can explore your available options:

Genius Bar Reservation and Apple Support Options - Apple


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iPad Pro Screen Problems

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