I am trying to change payment info so my iCloud will back up but I cannt remember my passwords and it’s not letting me go past to submit anew password set up

I am trying to change payment on my iCloud account t but cannt get past password set up -

I can set up a new password but cannt remember my old one and it won’t let me past that

iPhone 11 Pro Max, iOS 16

Posted on Jun 11, 2023 2:07 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 13, 2023 1:59 PM

Hey MaWai,


First, we'd recommend reviewing this article for information on how to change your Apple ID payment method: If you need to change or update your Apple ID payment method - Apple Support


If you're having issues signing into your Apple ID due to an issue with your password not being accepted, you'll want to follow the steps in this article to reset your password: If you forgot your Apple ID password - Apple Support


"Reset your Apple ID password on your iPhone or other trusted Apple device

  1. Go to Settings.
  2. Tap your name > Password & Security > Change Password.
  3. Follow the onscreen instructions to reset your password.
  4. Change your password in Settings on iPhone

You can also follow this process on a trusted iPad, iPod touch, or Apple Watch.

To reset your password on your trusted Mac, choose Apple menu  > System Settings (or System Preferences) > Sign in with your Apple ID (or Apple ID). Then click Password & Security, Change Password, and follow the onscreen instructions."


Thanks!

1 reply
Question marked as Top-ranking reply

Jun 13, 2023 1:59 PM in response to MaWai

Hey MaWai,


First, we'd recommend reviewing this article for information on how to change your Apple ID payment method: If you need to change or update your Apple ID payment method - Apple Support


If you're having issues signing into your Apple ID due to an issue with your password not being accepted, you'll want to follow the steps in this article to reset your password: If you forgot your Apple ID password - Apple Support


"Reset your Apple ID password on your iPhone or other trusted Apple device

  1. Go to Settings.
  2. Tap your name > Password & Security > Change Password.
  3. Follow the onscreen instructions to reset your password.
  4. Change your password in Settings on iPhone

You can also follow this process on a trusted iPad, iPod touch, or Apple Watch.

To reset your password on your trusted Mac, choose Apple menu  > System Settings (or System Preferences) > Sign in with your Apple ID (or Apple ID). Then click Password & Security, Change Password, and follow the onscreen instructions."


Thanks!

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I am trying to change payment info so my iCloud will back up but I cannt remember my passwords and it’s not letting me go past to submit anew password set up

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