Apple Music App pausing every 3-5 seconds


iMac 2020 (M1)

Memory 16Gb

MacOS: Ventura 13.4

Logitech External Wired speakers in headphone jack

Logitech WebCam via USB-A

Music library stored on OWC MiniStack connected to Mac Mini via USB-C.


I'm not really sure what's going on with this. Things I have tried:


  1. Deauthorizing/reauthorized the computer
  2. Deleted the download and tried streaming
  3. Unplugged the external speakers
  4. Rebooting the system
  5. Full shutdown / reboot of the system
  6. Ensured that all software was up to date.


At this point, I'm not sure what else to try.

Mac mini, macOS 13.4

Posted on Jun 11, 2023 4:28 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 13, 2023 4:04 PM

Hello chuckmcknight,


Thanks for posting in the Apple Support Communities.


Thanks for providing so much detail about your device and the actions you've already tried. Have you tested to see if the issue persists when booted into safe mode? If not, you might want to give that a try and see if it helps.


With safe mode, your device will perform a check of your disk, similar to First Aid. It'll also prevent some software from loading, like login items and system extensions.


Once testing in safe mode is completed, be sure to restart your device and test again after a normal startup.


How to use safe mode on your Mac - Apple Support


How to use safe mode

Apple silicon

1. Shut down your Mac.
2. Turn on your Mac and continue to press and hold the power button until you see the startup options window.
3. Select your startup disk, then press and hold the Shift key while clicking “Continue in Safe Mode.”
4. Log in to your Mac. You might be asked to log in again.


Intel processor

1. Turn on or restart your Mac, then immediately press and hold the Shift key as your Mac starts up.
2. Release the key when you see the login window, then log in to your Mac. 
3. You might be asked to log in again. On either the first or second login window, you should see ”Safe Boot” in the upper-right corner of the window.



If the issue persists once safe mode has been tried, reach out to Apple Support for additional help at Get Support.


Best regards.


Similar questions

1 reply
Question marked as Top-ranking reply

Jun 13, 2023 4:04 PM in response to chuckmcknight

Hello chuckmcknight,


Thanks for posting in the Apple Support Communities.


Thanks for providing so much detail about your device and the actions you've already tried. Have you tested to see if the issue persists when booted into safe mode? If not, you might want to give that a try and see if it helps.


With safe mode, your device will perform a check of your disk, similar to First Aid. It'll also prevent some software from loading, like login items and system extensions.


Once testing in safe mode is completed, be sure to restart your device and test again after a normal startup.


How to use safe mode on your Mac - Apple Support


How to use safe mode

Apple silicon

1. Shut down your Mac.
2. Turn on your Mac and continue to press and hold the power button until you see the startup options window.
3. Select your startup disk, then press and hold the Shift key while clicking “Continue in Safe Mode.”
4. Log in to your Mac. You might be asked to log in again.


Intel processor

1. Turn on or restart your Mac, then immediately press and hold the Shift key as your Mac starts up.
2. Release the key when you see the login window, then log in to your Mac. 
3. You might be asked to log in again. On either the first or second login window, you should see ”Safe Boot” in the upper-right corner of the window.



If the issue persists once safe mode has been tried, reach out to Apple Support for additional help at Get Support.


Best regards.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple Music App pausing every 3-5 seconds

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