Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Asking for IPad passcode when I don't have an IPad

Whenever I try to update my Apple ID settings it asks for my IPad passcode, I don't own an IPad. When I click that I don't know IPad passcode Is it just telling me to reset my encrypted data and I really only want to do that as a last resort.

iPhone SE, iOS 16

Posted on Jun 11, 2023 7:42 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 11, 2023 7:55 PM

shiny_rock Said:

"Asking for IPad passcode when I don't have an IPad: Whenever I try to update my Apple ID settings it asks for my IPad passcode, I don't own an IPad. When I click that I don't know IPad passcode Is it just telling me to reset my encrypted data and I really only want to do that as a last resort."

-------



Seems you need to add a trusted device, and remove this iPad form it.


Troubleshooting Two-Factor Authentication:


Set it up correctly: Manage Two-Factor Authentication for your Apple ID from iPad - Apple Support



Verify your Trusted Numbers:

  1. Go Here: How to Get Verification Code on New Phone after I Erased all my Stuff from Old Phone - Apple Support
  2. Scroll to: Add or remove a trusted phone number
  3. As it Reads: "If you can’t access any trusted devices when setting up a new device for two-factor authentication, tap 'Didn’t get a verification code?' on the new device, then choose one of your trusted phone numbers to receive the verification code."


So, Verify your Devices:

Verify that an iPad is logged in to your account, by using this link: Check your Apple ID Device List to See where you're Signed in - Apple Support. If it is seen there, and you do not recognize it, then you need to secure your account.


Modify your Credentials:

Having been stollen, someone lily has your credentials. So, by all means, modifying them.

Similar questions

1 reply
Question marked as Top-ranking reply

Jun 11, 2023 7:55 PM in response to Shiny_Rock

shiny_rock Said:

"Asking for IPad passcode when I don't have an IPad: Whenever I try to update my Apple ID settings it asks for my IPad passcode, I don't own an IPad. When I click that I don't know IPad passcode Is it just telling me to reset my encrypted data and I really only want to do that as a last resort."

-------



Seems you need to add a trusted device, and remove this iPad form it.


Troubleshooting Two-Factor Authentication:


Set it up correctly: Manage Two-Factor Authentication for your Apple ID from iPad - Apple Support



Verify your Trusted Numbers:

  1. Go Here: How to Get Verification Code on New Phone after I Erased all my Stuff from Old Phone - Apple Support
  2. Scroll to: Add or remove a trusted phone number
  3. As it Reads: "If you can’t access any trusted devices when setting up a new device for two-factor authentication, tap 'Didn’t get a verification code?' on the new device, then choose one of your trusted phone numbers to receive the verification code."


So, Verify your Devices:

Verify that an iPad is logged in to your account, by using this link: Check your Apple ID Device List to See where you're Signed in - Apple Support. If it is seen there, and you do not recognize it, then you need to secure your account.


Modify your Credentials:

Having been stollen, someone lily has your credentials. So, by all means, modifying them.

Asking for IPad passcode when I don't have an IPad

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.