Related Article: If your Apple ID is locked or disabled

This apple id not active

My apple id is not active please help

Posted on Jun 12, 2023 4:13 AM

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Question marked as Best reply

Posted on Jun 12, 2023 4:49 AM

Please check ⤵️

1.

If you see a message that says "Your account has been disabled in the App Store and iTunes", there is a problem with your payment method on your account, to resolve the problem you need help from Apple support,  click -> contact Apple Support for help.


2.

If your Apple ID is locked or disabled -> If your Apple ID is locked or disabled - Apple Support (CA)

-> Get a verification code and sign in with two-factor authentication

Get a verification code and sign in with two-factor authentication - Apple Support


3.

If you've ever requested to deactivate your Apple ID, see -> How to deactivate your Apple ID account

How to deactivate your Apple ID account – Apple Support (UK)

scroll to ⤵️

How to temporarily deactivate your Apple ID

Sign in with your Apple ID at privacy.apple.com on a Mac, PC, iPhone or iPad, and select "Request to deactivate your account". If you can’t see this option, it means that this feature is not available in your country or region. 

When you request to deactivate your account, you receive a unique alphanumeric access code. Make sure that you keep this access code in a safe place – you must have it to reactivate your account. 

After we verify that you are the account holder making the request, we deactivate your account.


Can I reactivate my account?

Yes. If you request account deactivation, you'll receive a unique alphanumeric access code. When you're ready to reactivate your Apple ID, contact Apple Support, provide your access code and we’ll help you reactivate your account. If you lose this code, we won't be able to help reactivate your account. 


4.

See the following Apple articles:

Activation Lock for iPhone, iPad, and iPod touch

Activation Lock for iPhone, iPad, and iPod touch - Apple Support

 

How to remove Activation Lock -> How to remove Activation Lock – Apple Support (UK)


5.

If you have followed all the steps and instructions and if you still need help, get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service or check -> here for more support and assistance.

2 replies
Question marked as Best reply

Jun 12, 2023 4:49 AM in response to wali70

Please check ⤵️

1.

If you see a message that says "Your account has been disabled in the App Store and iTunes", there is a problem with your payment method on your account, to resolve the problem you need help from Apple support,  click -> contact Apple Support for help.


2.

If your Apple ID is locked or disabled -> If your Apple ID is locked or disabled - Apple Support (CA)

-> Get a verification code and sign in with two-factor authentication

Get a verification code and sign in with two-factor authentication - Apple Support


3.

If you've ever requested to deactivate your Apple ID, see -> How to deactivate your Apple ID account

How to deactivate your Apple ID account – Apple Support (UK)

scroll to ⤵️

How to temporarily deactivate your Apple ID

Sign in with your Apple ID at privacy.apple.com on a Mac, PC, iPhone or iPad, and select "Request to deactivate your account". If you can’t see this option, it means that this feature is not available in your country or region. 

When you request to deactivate your account, you receive a unique alphanumeric access code. Make sure that you keep this access code in a safe place – you must have it to reactivate your account. 

After we verify that you are the account holder making the request, we deactivate your account.


Can I reactivate my account?

Yes. If you request account deactivation, you'll receive a unique alphanumeric access code. When you're ready to reactivate your Apple ID, contact Apple Support, provide your access code and we’ll help you reactivate your account. If you lose this code, we won't be able to help reactivate your account. 


4.

See the following Apple articles:

Activation Lock for iPhone, iPad, and iPod touch

Activation Lock for iPhone, iPad, and iPod touch - Apple Support

 

How to remove Activation Lock -> How to remove Activation Lock – Apple Support (UK)


5.

If you have followed all the steps and instructions and if you still need help, get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service or check -> here for more support and assistance.

Jun 12, 2023 9:35 AM in response to wali70

From a post by Apple Community Specialist Brittany1416 in thread Inactive Apple ID - Apple Community, you need to contact Apple if you are seeing a messages saying your Apple ID is inactive. Click on this link to Contact Official Apple Support


Or by telephone at one of the numbers in this support article --> Contact Apple for support and service - Apple Support


You do not have a disabled account or one involving activation lock.

This apple id not active

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