I haven't received my refund yet

I saw on my bank account that someone paid for Apple 4*4450. I reported to Apple They told me that I was cheated by someone and Apple will refund the amount money. I have not receive yet. Why?


[Edited by Moderator]

iPhone 12, iOS 16

Posted on Jun 12, 2023 5:22 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 15, 2023 10:12 AM

Hi GabriellaPek,


The time it takes to receive a refund can vary based on payment method. You can learn how to check the status of a refund using steps found in the Related Article Check the status of a refund for apps or content that you bought from Apple:


How to check the status of your refund request

1. Go to reportaproblem.apple.com and sign in with your Apple ID.
2. Choose Check Status of Claims. If you don't see Check Status of Claims, you don't have any pending refund requests.
3. To see the status, tap or click Pending.



Regards.


1 reply
Question marked as Top-ranking reply

Jun 15, 2023 10:12 AM in response to GabriellaPek

Hi GabriellaPek,


The time it takes to receive a refund can vary based on payment method. You can learn how to check the status of a refund using steps found in the Related Article Check the status of a refund for apps or content that you bought from Apple:


How to check the status of your refund request

1. Go to reportaproblem.apple.com and sign in with your Apple ID.
2. Choose Check Status of Claims. If you don't see Check Status of Claims, you don't have any pending refund requests.
3. To see the status, tap or click Pending.



Regards.


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I haven't received my refund yet

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