Will not let me make a purchase on my Ipad

When I try to purchase something, it says, "while you were trying to purchase your account was being updated. Please try again later." or something like that. I have gone through this process like 12 times.... each time making me put in my 3 security answers, etc.

Thanks in advance.

iPad Air 2, iPadOS 15

Posted on Jun 12, 2023 6:00 AM

Reply
1 reply

Jun 12, 2023 6:02 AM in response to MojoDec1954

Given your description, you would be best advised to seek assistance directly from from Apple Support.


You can contact the Support Team using the Support link at top-right or bottom-left of this page - or by using this link:

Official Apple Support


Alternatively, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Will not let me make a purchase on my Ipad

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