I have an issue with Apple Pay!

Question

I have an issue with Apple Pay!

I have an issue with Apple Pay by adding my Capitec Bank card. It has been loaded on my iPhone 13 Pro Max and is working with no problems. I had to reinstall my Watch OS and then had a problem verifying my card! What used to happen is that I would get an SMS for verification, but now it only says to contact Capitec Bank. I contacted them and their response was that I should speak to Apple regarding the issue, they cannot do anything.

Please can you help as this is the main card that I use?

Posted on Jun 12, 2023 6:05 AM

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Answer 1

Oct 19, 2023 7:51 AM in response to eddiefromrandburg

The same problem as eddiefromrandburg..... I think I will revert back to Android and Samsung pay. It is more 2 months now where I'm been told sort it out with Apple from Capitec and visa versa.

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Answer 2

ryane77

Community Specialist

Jun 15, 2023 10:55 AM in response to eddiefromrandburg

Hi eddiefromrandburg,

Thanks for posting! We see you have an Apple Pay issue, and we want to get you pointed in the right direction. As we do not have access to your information through Apple Support Communities, we recommend using this link to reach out directly: Get Support

Best wishes.

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I have an issue with Apple Pay!

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