My iPad won’t turn on and the top button is pushed in

My iPad won’t turn on and the top button is smashed in


iPad Air 3, iPadOS 16

Posted on Jun 12, 2023 9:56 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 12, 2023 10:02 AM

It is a common misconception that an iPad (or iPhone) can remain fully functional with damaged or defective physical buttons. 


Whilst Accessibility features (such as assistive touch) can be used to augment the User Interface, these features cannot be used as a substitute for physical button sequences that must be used to trigger system recovery actions. Sooner or later, as now, you will encounter a situation from which you may be unable to recover.


If you are simply attempting to turn-on an iPad that is currently shut-down - connect the iPad to its Power Adapter; the iPad should restart.


Until repaired, you will not be able to resolve a locked-out (disabled) iPad - or reset a forgotten device passcode.

iPad Repair & Service - Apple Support

1 reply
Question marked as Top-ranking reply

Jun 12, 2023 10:02 AM in response to Background556

It is a common misconception that an iPad (or iPhone) can remain fully functional with damaged or defective physical buttons. 


Whilst Accessibility features (such as assistive touch) can be used to augment the User Interface, these features cannot be used as a substitute for physical button sequences that must be used to trigger system recovery actions. Sooner or later, as now, you will encounter a situation from which you may be unable to recover.


If you are simply attempting to turn-on an iPad that is currently shut-down - connect the iPad to its Power Adapter; the iPad should restart.


Until repaired, you will not be able to resolve a locked-out (disabled) iPad - or reset a forgotten device passcode.

iPad Repair & Service - Apple Support

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My iPad won’t turn on and the top button is pushed in

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.