My MacBook Air is not turning on.

Hey my MacBook Air isn’t turning on it makes the sound when it turn on but it just shows a black screen. the keyboard has the light on and I try to put the screen light higher and it does nothing. Do I have to get a new one or can it be fixed?


iPad, iPadOS 16

Posted on Jun 12, 2023 10:27 PM

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Question marked as Top-ranking reply

Posted on Jun 13, 2023 5:19 AM

Try shining a bright flashlight at a sharp angle. If you faintly see the background or mouse movement then the display backlight has probably died.


Also try connecting to an external display. An HDMI TV works with the right cable. If your Air works with an external display then you know the problem is limited to the internal display.


Finally you can schedule a genius bar appointment for a professional diagnostic and repair quote.


Display problems can be fixed, but it may not always be cost effective to do so. Some repair providers will offer component level diagnostics/repairs, but many will only offer to replace the entire display assembly. Depending on how new and high-spec your Air repair may not be cost effective.

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Question marked as Top-ranking reply

Jun 13, 2023 5:19 AM in response to Randomname1839

Try shining a bright flashlight at a sharp angle. If you faintly see the background or mouse movement then the display backlight has probably died.


Also try connecting to an external display. An HDMI TV works with the right cable. If your Air works with an external display then you know the problem is limited to the internal display.


Finally you can schedule a genius bar appointment for a professional diagnostic and repair quote.


Display problems can be fixed, but it may not always be cost effective to do so. Some repair providers will offer component level diagnostics/repairs, but many will only offer to replace the entire display assembly. Depending on how new and high-spec your Air repair may not be cost effective.

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My MacBook Air is not turning on.

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