I am facing problem in Face ID ?
Facing problem in Face ID
iPhone X, iOS 16
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You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
Facing problem in Face ID
iPhone X, iOS 16
The link on top of this page which you had visited, before posting this question here, is shown under the "Related Article” that may have given you an answer.
You need to mention which part of the article was not clear to you.

If you still need help, reset Face ID, then set it up again. Go to Settings, tap Face ID & Passcode, then tap Reset Face ID. Next tap Set up Face ID to set it up again.
If Face ID isn't working on your iPhone or iPad Pro

If your iPhone has a history of Camera replacement / Repair / Service from an un-authorised service provider then the only option that you have is to take the device to...
Take your device to an Apple Retail Store or Apple Authorized Service Provider, or contact Apple Support:
Find Locations - Location Selector - Apple
Contact Apple for support and service - Apple Support
Get a Genius Bar Reservation and Apple Support Options - Apple
Contact Genius Bar.
Manage Reservations - My Reservations - Apple

The link on top of this page which you had visited, before posting this question here, is shown under the "Related Article” that may have given you an answer.
You need to mention which part of the article was not clear to you.

If you still need help, reset Face ID, then set it up again. Go to Settings, tap Face ID & Passcode, then tap Reset Face ID. Next tap Set up Face ID to set it up again.
If Face ID isn't working on your iPhone or iPad Pro

If your iPhone has a history of Camera replacement / Repair / Service from an un-authorised service provider then the only option that you have is to take the device to...
Take your device to an Apple Retail Store or Apple Authorized Service Provider, or contact Apple Support:
Find Locations - Location Selector - Apple
Contact Apple for support and service - Apple Support
Get a Genius Bar Reservation and Apple Support Options - Apple
Contact Genius Bar.
Manage Reservations - My Reservations - Apple

I am facing problem in Face ID ?