Related Article: If your Mac says that a software update is required to connect to iPhone or iPad

Software update required to connect to iPhone: not available from Update Server (Ventura/iOS17 )

Every time I connect my iPhone to the Macbook Pro (M1), Ventura wants to download an update "A software update is required to connect to user's iPhone":


Unfortunately, after a while, the update fails to download:


Resulting in the error message "Installation failed. Can't install the software because it is not currently available from the Software Update server.":


This has happened since upgrading to iOS 17, and I am hoping someone has a solution before I have to revert back to iOS 16.


Kind regards

iPhone 14 Pro Max

Posted on Jun 13, 2023 11:00 AM

Reply
3 replies

Sep 20, 2023 4:19 PM in response to James Tummins

Boot into Safe Mode according to How to use safe mode on your Mac, connect your iPhone and click on the Install button from there.


Note:  if you have a wireless keyboard with rechargeable batteries connect it with its charging cable before booting into Safe Mode.  This makes it act as a wired keyboard as will assure a successful boot into Safe Mode.


Software update required to connect to iPhone: not available from Update Server (Ventura/iOS17 )

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