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I am unable to add money to my Suica card in Apple Pay in japan

I am unable to add money to my Suica card in Apple Pay in japan, any ideas what I can do? I have CC and debit card in my Apple Pay

iPhone 14 Pro, iOS 16

Posted on Jun 13, 2023 3:51 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 14, 2023 8:17 PM

Daaguirre Said:

"I am unable to add money to my Suica card in Apple Pay in japan, any ideas what I can do? I have CC and debit card in my Apple Pay"

-------


Troubleshooting Apple Pay:


Start Here: Use Suica or PASMO Cards on iPhone or Apple Watch in Japan - Apple Support


Contact Apple Support:

For Financial Assistance, contact Apple Support. These are user-to-user forums. We are not Apple.  Apple barely reads these site on their own time, as it is. As you may suspect, no one here would know the answer to this. So, contact Apple Support. The'll see what has occurred, and will run you through the fix. Here is the information for contacting Apple Support:

Apple Phone Support:

  • Contact Us - Choose Locations
  • Proceed from there as Necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due do lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)
2 replies
Question marked as Top-ranking reply

Jun 14, 2023 8:17 PM in response to Daaguirre

Daaguirre Said:

"I am unable to add money to my Suica card in Apple Pay in japan, any ideas what I can do? I have CC and debit card in my Apple Pay"

-------


Troubleshooting Apple Pay:


Start Here: Use Suica or PASMO Cards on iPhone or Apple Watch in Japan - Apple Support


Contact Apple Support:

For Financial Assistance, contact Apple Support. These are user-to-user forums. We are not Apple.  Apple barely reads these site on their own time, as it is. As you may suspect, no one here would know the answer to this. So, contact Apple Support. The'll see what has occurred, and will run you through the fix. Here is the information for contacting Apple Support:

Apple Phone Support:

  • Contact Us - Choose Locations
  • Proceed from there as Necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due do lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

I am unable to add money to my Suica card in Apple Pay in japan

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