Apple ID greyed out

Why can’t I get into my Apple ID? It is greyed out on my phone.

iPhone 11 Pro, iOS 16

Posted on Jun 13, 2023 6:01 PM

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Question marked as Top-ranking reply

Posted on Jun 13, 2023 8:01 PM

If an app or feature on your device is not working or is restricted (grayed out), it may have been disabled using Screen Time, or by an IT administrator if you are using a device owned by an employer or educational institution.

- Read this document about using Screen Time on an iPhone, iPad, or iPod touch --> Use Screen Time on your iPhone, iPad, or iPod touch - Apple Support

Tap Settings > Screen Time > Content & Privacy > scroll to Allow Changes.

- If the device is managed (Settings > General > VPN & Device Management), contact the IT department that is doing the managing.


1 reply
Question marked as Top-ranking reply

Jun 13, 2023 8:01 PM in response to boringoldsally

If an app or feature on your device is not working or is restricted (grayed out), it may have been disabled using Screen Time, or by an IT administrator if you are using a device owned by an employer or educational institution.

- Read this document about using Screen Time on an iPhone, iPad, or iPod touch --> Use Screen Time on your iPhone, iPad, or iPod touch - Apple Support

Tap Settings > Screen Time > Content & Privacy > scroll to Allow Changes.

- If the device is managed (Settings > General > VPN & Device Management), contact the IT department that is doing the managing.


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Apple ID greyed out

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