The Apple Care+ plan for my AirPods 3rd Gen doesn't cover my needs

While purchasing the care+ plan for my Airpods 3rd Gen it had mentioned that any kind of accidental damages would be covering under the cover, it was also mentioned that if the damaged part is not under repairable condition it will be replaced, now apple service team and care not supporting on this, who can support in such scenario.

[Re-Titled by Moderator]